I didn't move this thread anywhere. If you had posted it in another space and it was reported with a request to move it then one of Moderators did the actual moving of the thread.
I did mention someone from the community management in the first reply to give them the heads up about the problem if case they hadn't seen the thread before.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
The screen that pops up after logging out (when using a mobile device) shows an error message. Can that be investigated?
BarryGraham, you are very welcome. Thanks for your patience.
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!