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How do I find a direct message from customer support
mousemargo
Member

Got this email:

Mousemargo, I truly want to help turn this around. I have sent you a Direct Message so that we may work together. Please respond via that message.

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Can't figure out how I get to the direct message spoken of in the message.

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Re: How do I find a direct message from customer support
jibsterjake
Member

IF anyone figured rhis out, please also tell me. Thanks

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Re: How do I find a direct message from customer support
SuzyQ
Sr. Leader
Sr. Leader

Go to the Community homepage, then your Inbox, and filter by Direct Messages.  You can also set your preferences to send you Direct messages via email so they will show in your email inbox.