How do I login to the community in Jive Mobile?

[soho]

Sorry for posting in the Galaxy S3 space, but I use the Jive mobile application for other communities and am trying to configure this community on my S3 in my Jive application.  I cannot get logged in.  It complains that the username/password combination is wrong, although I can use this user/pwd combo to connect via my PC and web browser.  What might be the issue?

<Discussion moved from to for more exposure.>

Message was edited by: Verizon Moderator

[Ann154]

Do you have a community only ID or an username tied to your MyVerizon account?

[Ann154]

Also if you can, please report this discussion to the moderators to get your question moved to the Suggestions for this Community space.

[soho]

Not sure.  I had to sign up for the community after having a verizon account.  When I login, I just login to the phone number and it remembers my community ID.

[soho]

Sorry, I don't see where I can report anything but abuse.

[Ann154]

The report abuse button will work.

[soho]

As a community leader yourself, don't you have admin priv's to move a thread?  The abuse button might get someone's attention, but it's not really intended for suggesting content moves.   I wouldn't feel right abusing the abuse report.

[jivizon]

Looks like this works OK as a Verizon Community Member WITHOUT a Verizon phone account.  Just FYI.

[Ann154]

No, I don't have admin rights to move a thread. I would also use the report button to let the moderators know that a thread is in the wrong location. I'm also on the Jive mobile version so I don't have access to report it myself.

You should try your community ID "soho" and password on the Jive mobile version.

If this is also a bug in the system then the Suggestions for this Community space is the best place to group those issues together for the Community Managers to be aware of it.

[jivizon]

Tried soho but could not get in. You question inspired trying an ID not tied to a phone. The latter works.