We don't see your e-mail address; we see your user name of CMAR606. You can make changes by using the drop-down next to your user name at the top right-hand side of the page and clicking Edit Profile & Privacy.
When going to profile and privacy when I hit edit profile I cant change the user name or my name... I was hoping to change the user name
Once you've chosen a screen name, the system won't let you change it. You should be able to change your first and last names, though. Are you able to do that? For example, you could have your first name as ABC and your last name as 123, then regardless of your screen name, we'd see your user name of ABC 123.
So you get one chance and that's it, huh?
I wanted to change my handle because, in a rash of anger over poor customer service, I created a less-than-charitable handle.
Now I see that it may not have been that uncharitable.
The process could have changed in the six years since this discussion thread was created.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.