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Inbox notification will not clear
John_Getzke
Leader
Leader

Hello,

I noticed this morning that the points system has been corrected.  This is part of a test to confirm that.  I assume that all the points I would have normally earned during that bug are lost forever, hopefully all my progress can be recovered.

Anyways, now I noticed that my Inbox notification will not clear.  After clicking the number next to my profile name along the top of the page and opening all of the messages the notification appears to clear.  That is until I return to the homepage.  As soon as I navigate back to the homepage the Inbox notification is reset to the previous value and all my messages are marked as unread again.

One of these days the community will operate as it used to and should...

1 Solution

Correct Answers
Re: Inbox notification will not clear
Ann154
MVP MVP
MVP

The Activity Stream and the inbox count plus the points not updating correctly was noticed by myself and one other CL earlier today as well. It was reported to the CM. Hopefully it will be fixed soon.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Inbox notification will not clear
greengrass95
Novice

I am experiencing the exact same thing, John.

0 Likes
Re: Inbox notification will not clear
greengrass95
Novice

I noticed that you wrote your post 11 hours ago, and it just appeared now.

Re: Inbox notification will not clear
Ann154
MVP MVP
MVP

The Activity Stream and the inbox count plus the points not updating correctly was noticed by myself and one other CL earlier today as well. It was reported to the CM. Hopefully it will be fixed soon.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Inbox notification will not clear
John_Getzke
Leader
Leader

Seems like its working again this morning.

My inbox is functioning like normal and my points have started to go up again.  Too bad all the progress I have made since the outage has been lost : (

Re: Inbox notification will not clear
Ann154
MVP MVP
MVP

I can confirm that it is working again for me too.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Inbox notification will not clear
tikibar1
Sr. Leader
Sr. Leader

Unfortunately, I'm still experiencing the inbox issue and have again mentioned it to the Community Manager.

Re: Inbox notification will not clear
StreetDocRN
Leader
Leader

Mine still shows unread messages in my inbox, but I have marked it as read.  Also, posts are delayed showing up in the activity section.

Re: Inbox notification will not clear
John_Getzke
Leader
Leader

Yes, it seems mine is acting up again now too.  I have one item in my Inbox that will not clear, similar to how it was behaving before.

0 Likes
Re: Inbox notification will not clear
tikibar1
Sr. Leader
Sr. Leader

So far, so good ... that brief maintenance outage that occurred a while ago seems to have fixed my inbox issue.