Is there a complaint email???

[kjlomax]

I'm looking for an email that I can send a complaint through and track other than an instant chat that just disappears. Can anyone help??

[vzw_customer_support]

Help is here kjlomax! We have streamlined our customer response channels to focus on Chat, Social Media and My Verizon on the web or wireless device to provide quick, direct access to our customer service team. Please accept my follow request, follow me and send me a direct message with your concern so I may further assist. Thank you.

TominqueBo_VZW
Please follow us on Twitter @VZWSupport

[tikibar1]

- Your Follow request should be sent to and they'll have to approve it.  Once you both are Following each other, then you can Direct Message: