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LG Cosmos help!
mtn2
Member

My husband has a LG Cosmos..  Today you can dial from the Cosmos, hear the other phone you are calling ringing. But on the Cosmos earpiece, silence. You can't hear the other phone ringing or if someone answers you can't hear them.  Nothing! Need help before I throw it in the garbage! Can someone help?

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Re: LG Cosmos help!
vzw_customer_support
Customer Support

That must be frustrating mtn2!  Did something happen to the device that may have caused the earpiece to break (liquid damage, dropped, etc.)? Also, have you tried removing the battery from the device? If not, please give it a shot. Also, does the phone work alright on speakerphone?

Keep us posted with any developments. We'll ensure this gets taken care of.

Regards,

MikeS_VZW
Follow us on Twitter @VZWSupport 

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