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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Looking for a helpful site. This seems more like a outlet

Why the heck does this thing need to be driven by social media standards? Ranking up for posts, likes, and comments? why...   I just want a business to be a business

Re: Looking for a helpful site. This seems more like a outlet

This is a peer to peer public community forum and not a direct link to Customer Service. If you have an immediate issue, you can call customer service at 1-800-922-0204 from a landline or *611 from your phone. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.