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My Verizon Profile can not edit
WrongAddress
Member

If you'll notice my Contact Name is being used in this forum instead of a greeting name, that is because my greeting name disappeared and I can't add a new one.

Will someone fix this?

Thanks

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Re: My Verizon Profile can not edit
naansalad
Sr. Member

we don't see name beside wrongaddress

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Re: My Verizon Profile can not edit
Ann154
Expert
Expert

You name is visible only to you unless you change your privacy settings for your community profile. As of now the name we all see is WrongAddress

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My Verizon Profile can not edit
gpgsaunders
Member

I have updated my settings. This is ridiculous, I just want some help and the store directed me online or to call 611....which I CAN'T BECAUSE MY PHONE WON'T WORK AT HOME!

Thanks.

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Re: My Verizon Profile can not edit
Ann154
Expert
Expert

So you do want your full name, phone number and email visible to the entire world? Because that's what you did.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My Verizon Profile can not edit
vzw_customer_support
Customer Support

We definitely understand wanting to make sure you have the right information on your profile. What happens when you attempt to edit?


JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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