I see several post over and over again. (Yes some people are lazy and dont read though 1000's of post)
Could perhaps the ones that post and asnwer many of the same question on her post to this thread the questions they see repeated in excess and maybe the mods will post stickies for them in FAQ.
Ie File transfers
Those kind of things. Would make it great to have a stick that the regulars can macro a link to it and help the customer just little bit faster.