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Perhaps a Space for positive CSR feedback?
Snn5
Sr. Leader

I know this is a peer-to-peer forum and community, but since Verizon CSRs do come in from time to time, it would be nice to be able to applaud the ones who go above and beyond the generic responses and are more personable.  I suggest such a space be created.  It might help others feel less numeric and under-valued who think that all CSRs are the same with canned responses and endless questions with no resolutions if community members can voice their praise.

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Re: Perhaps a Space for positive CSR feedback?
Ann154
MVP MVP
MVP

I have always considered the space "Verizon Wireless Services" as the best place for those praise topics and will request threads be moved there if I felt the original location wasn't well suited for the discussion.

https://community.verizonwireless.com/community/wireless_services

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Perhaps a Space for positive CSR feedback?
Ann154
MVP MVP
MVP

I have always considered the space "Verizon Wireless Services" as the best place for those praise topics and will request threads be moved there if I felt the original location wasn't well suited for the discussion.

https://community.verizonwireless.com/community/wireless_services

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Perhaps a Space for positive CSR feedback?
Snn5
Sr. Leader

I suppose that might be a better space for this type of post since it covers the whole scope of Verizon services and the topics CSRs comment on.

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