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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why can't I update my email address in my community profile?
diamondeb
Member

My Community profile has an email address from many many years ago.  I went into the "edit profile" page in the community but there is no box or anything next to the bad email address.  Anyone know what is going on or what I can do?

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Re: Why can't I update my email address in my community profile?
verizonmoderator2
VZ Employee Emeritus

Hello diamondeb,

The Moderation Team has sent you a DM in order for us to get this request completed for you.  Please check your Community inbox: https://community.verizonwireless.com/inbox  and reply there with the email address you would like to use.

Thank you,

Verizon Moderator

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Re: Why can't I update my email address in my community profile?
PDLK
Member

I have the same issue with trying to update my profile email

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Re: Why can't I update my email address in my community profile?
verizonmoderator2
VZ Employee Emeritus

PDLK​, help has arrived.  Please check your inbox for our Direct Message to assist you with updating your email.

verizonmoderator2

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