Why do you make it so hard to become a user of your forums?

[michelle3253]

Why can't you just allow your users to access these pages with their verizon site credentials.

Also, finding the forums was difficult. The messaging and directions to register are horrible and the process is one of the worst I've ever encountered.

[laurend_vzw · Accepted solution]

Hey Michelle,

Sorry you encountered trouble registering with the Community. We are working on upgrading the process to better support all users including My Verizon users.

In the meantime to locate the Community quickly you can bookmark community.vzw.com which will allow you to browse the Community without having to register or login.

Again our apologies for your registration troubles and thank you for your feedback. We definitely want to fix the process for everyone.

Thanks, L

[bon00054]

i agree. its a pain in the **bleep**.  first you have to 'register'  then they send you an email.  then you basically have to RE-register after you type in that code they email you.  talk about a major pain!  i'm a new customer and i seriously do not like to jump through so many hoops to get some help.

[Squallfyr]

The process you just went through...is the exact same process to register on 99% of any other site XD

[MojaveMoon_]

There is a still unresolved issue that might also be contributing to difficulty of registering.

"How to sign in to the forum using Firefox w/ NoScript"

http://community.vzw.com/t5/Suggestions-for-this-Community/How-to-sign-in-to-the-forum-using-Firefox...

People who use the Firefox extension called Noscript will need to read that thread and follow the instructions in the first post. Just now, I removed the recommended change to Noscript and discovered that the reported issue appears to still exist -- it's impossible for me to sign in to this forum without that recommended Noscript change in place.