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VZW Support,
Why did the excutive staff of VZW decide to change the format, layout, etc. of the Community Board. It was so much easier to find content on the old layout. This new layout makes it hard to find anything and even hard just to navigate to the specific device.
It's doubtfull VZW will go back to the old format but this new formay needs serious work.
VXW Custoer
I completely agree! This new system is so difficult to use. This is a classic case of fixing something that wasn't broken.
The comunity format change has been coming for over a year now. The previous platform (Jive) was sold to the new platform (Lithium). As such eventually things have to be migrated over.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.