After many attempts I cannot change email in my "community support" profile.
I had to remove the address due to issues with Verizon forcing me to sync every app and account on your extra special build of Samsung Note 8.
So I won't receive any replies.
MY Verizon profile still has correct email.
Since same login works for both....I don't know.
You guys have really, truly, topped yourselves.
I used to be your best sales rep. Those days are gone after losing valuable data from your cloud. Buying a Samsung for separate backup, then finding out you removed that option PLUS required me to sync with google, which I was already using as a backup to your cloud.
Now all my info is combined into a huge mess that I will have to sort out through 3rd party apps I never heard of since my Note 8 hijacks all major apps straight to google drive/verizon cloud of dazed, lost, confused, and easily erased data.
Honestly, if you would have said look, pay $5 or $10 more a month, or we'll make your life [removed].... I would have paid. I had a personal and work related backup system working just fine.
I manually set up my phone to keep everything in place only to find I must.
a. sync all and maybe lose a bunch
b. sync nothing... and try to manually sync every app...some won't let you... others sync no matter what I do short of total reset.
I hate to be a hater. I am soooo mad at Verizon!
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It certainly sounds like there are a number of issues happening here, tnote8. We’re here to help. Can you clarify more about what concerns you have so that we may better address them for you?
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It sounds like your community profile is tied to your MyVerizon account online. Unfortunately that means you have less access to make changes to your community profile than a community only ID login would have. The community management team will have to assist you with modifying your community profile.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.