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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
how to stop receiving emails.
robbinrr
Member

How do I stop receiving emails from Verizon Support every time a question is answered?

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1 Solution

Correct Answers
Re: how to stop receiving emails.
Ann154
Expert
Expert

Ledsteplin wrote:

Or on the email on a phone, go to the bottom of the email and find "Unsubscribe" and tap that.

Actually the wording in the emails doesn't mention "Unsubscribe". The wording is "Not interested in these emails anymore, or want to change how often they come? Update your email preferences by visiting https://community.verizonwireless.com/user-preferences!input.jspa.".

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: how to stop receiving emails.
tikibar1
Sr. Leader
Sr. Leader

If you're referring to e-mails you're receiving from the VzW forum, go to the top of the page and click the drop-down next to your user name, then click Preferences.  Change your preferences accordingly, then tap Save at the bottom.

Re: how to stop receiving emails.
Ledsteplin
Novice

Or on the email on a phone, go to the bottom of the email and find "Unsubscribe" and tap that.

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Re: how to stop receiving emails.
Ann154
Expert
Expert

Ledsteplin wrote:

Or on the email on a phone, go to the bottom of the email and find "Unsubscribe" and tap that.

Actually the wording in the emails doesn't mention "Unsubscribe". The wording is "Not interested in these emails anymore, or want to change how often they come? Update your email preferences by visiting https://community.verizonwireless.com/user-preferences!input.jspa.".

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: how to stop receiving emails.
MarioClement
Member

Can't find the drop down by my username. What am I missing?

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Re: how to stop receiving emails.
tikibar1
Sr. Leader
Sr. Leader

At the top of the page in the gray bar between the word Actions and the Search bar, you should see your user name.  Just to the right of your name should be an arrow pointing down ... click that and you should get a pop-up with a list -- click Preferences.  In fact, if you just click your name, you should get the pop-up.

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Re: how to stop receiving emails.
MarioClement
Member

I don't know if I'm dense, but I can't find what you describe about the gray bar.. I'm using android 4.4.4 on a Samsung Galaxy S5. Thanks for your patience.

Mario

On Mon, Feb 9, 2015 at 1:08 PM, tikibar1 <forums@verizonwireless.com>

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Re: how to stop receiving emails.
tikibar1
Sr. Leader
Sr. Leader

The instructions refer to the web-based version of the forum, not the mobile version ... sorry 'bout that.

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Re: how to stop receiving emails.
MarioClement
Member

Whew . I thought I was going crazy or totally incompetent. Thanks

Mario

On Mon, Feb 9, 2015 at 1:20 PM, tikibar1 <forums@verizonwireless.com>

Re: how to stop receiving emails.
tikibar1
Sr. Leader
Sr. Leader

You're welcome; sorry for the confusion. 

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