Can’t get Disney+, Hulu & espn bundle to work

sassyiagal71
Enthusiast - Level 1

I, like so many am not being able to access my Disney account. I’ve tried multiple ways, can’t get into it. it just keeps telling me that I need to pay. I even canceled and resubscribed through Verizon, even though it was supposed to be included in my phone bill, but it still will not give me access no matter what I do I’m about to just cancel it and try it through Disney

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vzw_customer_support
Community Manager
Community Manager

We tried reaching out via Private Message, so we could help with the Disney Bundle issues you reported. Since this is specific to your account and bundle, we’d need to continue via Private Message to resolve the issue. Please contact us if you still need assistance. 

-John

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vzw_customer_support
Community Manager
Community Manager

We are sorry to learn you are having trouble with setting up your Disney bundle. We definitely want to make sure you are getting access to your perks. Sending over a Private Message to help you troubleshoot. 

-Kristen

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vzw_customer_support
Community Manager
Community Manager

We tried reaching out via Private Message, so we could help with the Disney Bundle issues you reported. Since this is specific to your account and bundle, we’d need to continue via Private Message to resolve the issue. Please contact us if you still need assistance. 

-John

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