Cannot access any of my bundled streaming like Disney+

rot86944rs
Newbie

I, like so many am not being able to access my Disney account. I’ve tried multiple ways, can’t get into it. it just keeps telling me that I need to pay. I even canceled and resubscribed through Verizon, even though it was supposed to be included in my phone bill, but it still will not give me access no matter what I do I’m about to just cancel it and try it through Disney

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

I understand your concerns with gaining access to your Disney account and would be glad to help out. Send us a Private Message so we can access your account to assist with this issue. 

-Cynthia

0 Likes