Disney+ Grandfathered
Jdochoa94
Newbie

Hello,

 

I have been with Verizon for over a decade now and the latest phone that I purchased was the iPhone 12 Pro Max. I had the Disney+ Bundle membership for free and it's been free for years. Now, when I login to my account, it says I have the bundle and it is $0.00 however, my Disney+ account is trying to make me resubscribe at a paid membership. I haven't made any changes to my plans. Will I not still be grandfathered in to the free Disney+ bundle even though I didn't make any changes to my plan or account? Thank you for any help in advance.

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vzw_customer_support
Customer Service Rep

 

We want to help you with your Disney+ subscription Jdochoa94. Were there any changes to your account? Are you using the same Disney+ account? ~Peter

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