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I have been trying to activate the Disney plus bundle through Verizon for a couple of weeks now. First I could get Disney+ and ESPN but was having issues with HULU. I contacted HULU they had me cancel my subscription through Verizon and then restart. Now when I try to login to Disney+ it’s having chose a plan and pay for it. I’m beyond frustrated . Has anyone else had this issue? If yes, did you get it resolved? I need help. Please and thank you
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Hello, Lolacharee, thanks for reaching out regarding the Disney Bundle. I'm sorry for the trouble with getting your services activated, we want to ensure that you are able to stream ASAP. To make sure we're on the same page, after speaking with Hulu, you had removed the bundle form your Verizon account and then re-added, correct? Can you let me know if you were able to follow the steps outlined here: https://www.verizon.com/support/knowledge-base-233566/? Also, when signing into Disney, were you able to use the same email that was entered in your My Verizon account when adding the bundle back?
-Lauren
Hello, Lolacharee, thanks for reaching out regarding the Disney Bundle. I'm sorry for the trouble with getting your services activated, we want to ensure that you are able to stream ASAP. To make sure we're on the same page, after speaking with Hulu, you had removed the bundle form your Verizon account and then re-added, correct? Can you let me know if you were able to follow the steps outlined here: https://www.verizon.com/support/knowledge-base-233566/? Also, when signing into Disney, were you able to use the same email that was entered in your My Verizon account when adding the bundle back?
-Lauren
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