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CHANNELS 524 AND HIGHER CAN'T BE VIEWED, POPUP STATES NOT SUBSCRIBED TO. Whats the scoop on this? This started about 9pm last night.
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Same thing happened to me starting around noon yesterday (3/23). Many phone calls, lots of crappy elevator music and still no solution. I'm getting local over-the-air channels only. A robo-call this morning said the problem was fixed but it isn't. I'm glad I have Netflix!
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Ditto here in Buffalo NY. I ran the STB/DVR autocorrect from the in home agent menu and all was fixed.
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All my DVR recordings have vanished - internal and external drives. I power-cycled the Motorola STB and the Verizon router. The In-Home Agent hangs when trying to fix the DVR.
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Same problem here in Tonawanda, NY. 1 of my boxes works (the dvr) all others are out.
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same in west seneca , too. all channels work properly on the regular HD STB, but the DVR doesn't work right. No channels above 49. Tech support said it was a service outage, but doesn't explain why it works on one STB and not the other.
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At least Time Warner would let you know what's going on. They would put it on the phone hold message ro on the tv or on the web.
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Having the same problem here in Mechanicsburg, PA. I noticed there was an STB update last night, and now none of my boxes can reach any channels beyond the basic local broadcast channels.