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FIOS TV One - Set-top box goes into idle mode after a period of inactivity
themachinestops
Enthusiast - Level 2

I recently upgraded my service to "FIOS TV One".  The Verizon technician swapped out the large ONT box in my closet for a much smaller device as well as replacing my set-top box/DVR with a smaller unit and a new remote with voice control.

I ran into an issue with my TV service going into IDLE mode after a period of inactivity.

I want to share the solution I found.

Press the Menu button on the Remote. Then navigate as follows:

Settings--> System-->Fios TV One Settings-->Auto Power Off

Re: FIOS TV One - Set-top box goes into idle mode after a period of inactivity
Nilsa_VZ
Community Manager
Community Manager

@themachinestops  Thank you for providing the solution you found.  😊

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