Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I click on the recommendation button and it never brings up the TV plan Fios is recommending for me. It seems to be stuck in a loop and keeps taking me back to the page I started on. I tried the chat feature to get help and that was not successful. Any suggestions/assistance would be appreciated it.
Same exact problems. Hours wasted trying on multiple browsers and with unhelpful chat sessions. Spoke with customer service rep today who claimed the plans were phased out for mix and match and that's why no recommendation was showing and why we can't upgrade online. He sent a broken link to the custom packages: www.verizon.com/home/fiostv/custom-tv-plan. Back to square 1 and don't know how to make an informed decision and choose a package. Any help would be greatly appreciated.
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.