FIOS yanked 51 music/entertainment channels from my plan

[218bee]

Just got an email stating I will no longer get 51 channels on my basic FIOS plan....I think I only got about 150 channels to begin with...I understand if the provider yanked them, but Verizon makes no mention of putting additional channels in their place, or offering a refund....Has anyone else seen this...I really liked these channels...Before I turn sour on Verizon, I'll give them the benefit of the doubt to hopefully explain here...after all, a third of my channels are now gone....

Thanks

218bee

[julesism]

The email I got clearly states that the channels will be removed from the FiOS TV lineup due to the "provider’s decision to discontinue the service", so I would not blame or be upset with VZ. Apparently URGE es no mas.

[Bob_Robertson]

From Verizon's website "Programming services offered in each package are subject to change and not all programming services will be available at all times. "

From Wiki http://en.wikipedia.org/wiki/URGE_(digital_music_service)

Perhaps Verizon will switch to "Music Choice"..... Maybe they wont.... Don't act like you actually listened to more than 4 of those channels....

Verizon sent you the explanation already....

I HIGHLY doubt there will be any "credit" to your account, unless you take the time to call and complain enough... then maybe you can get a one time credit, or some free movies package for 30 days, or something like that

Best o Luck

[prisaz]

For those of you that may not have read this, there are Music choice channels. Urge is stopping Urge, Verizon can only provide what is available. Quote from the Email I received.

"Although the URGE Digital Music Channels will no longer be available, we do have other content you might enjoy including Music Choice, located on channels 1800-1845 and Internet Radio located in the FiOS TV Widget Storefront – just press the Widgets button on your remote, select “FiOS TV Widgets” and choose “Internet Radio” in the “Featured” category.  "

Email I received. For those that may not have received it.

Dear FiOS TV Customer, At Verizon we strive hard to provide the best experience for our customers by keeping you informed of programming and content-related changes that occur on our network. Over the next five days, the URGE Digital Music Channels - currently located on channels 1900 through 1951 - will be removed from the FiOS TV lineup due to the provider’s decision to discontinue the service.  Thereafter, this content will no longer be available on FiOS TV.   Specific channels impacted are listed on the chart below. Channel Name Number   Channel Name Number   Channel Name Number  MTV's TRL 1900 MTV 2 Headbanger's Ball 1917 Smooth Jazz 1934 Today's Top 40 1901 R&B Hits 1918 Jazz Standards 1935 Modern Pop 1902 Classic R&B 1919 Blues 1936 Cover to Cover 1903 Classic Rap [Uncensored] 1920 Opera 1937 Soft Pop 1904 Modern Rap 1921 Classical 1938 I Love the 70s 1905 Modern Soul 1922 Christian 1939 I Love the 80s 1906 CMT Radio 1923 Gospel 1940 I Love the 90s 1907 Bluegrass 1924 Pop Standards 1941 Solid Gold Oldies 1908 Classic Country 1925 Jazzup Broadway 1942 Discotech 1909 Wide Open Country 1926 Cinema 1943 Dance Club 1910 Reggae 1927 Voice Box 1944 Electronica 1911 Latin Hip-Hop 1928 Meditation 1945 MTV 2 1912 MTV Tr3s 1929 Dream Sequence 1946 Rock Legends 1913 Latin Jazz 1930 Acoustic Chill 1947 Arena Rock 1914 Radio Alterna 1931 Swing 1948 Alternative Rock 1915 Tejano 1932 Comedy [Uncensored] 1951 Adult Rock 1916 Easy Listening 1933 Although the URGE Digital Music Channels will no longer be available, we do have other content you might enjoy including Music Choice, located on channels 1800-1845 and Internet Radio located in the FiOS TV Widget Storefront – just press the Widgets button on your remote, select “FiOS TV Widgets” and choose “Internet Radio” in the “Featured” category.    We thank you for being a FiOS TV customer and apologize in advance for any inconvenience this may cause. Remember that you always have access to your local lineup at the click of your mouse - 24 hours a day/7 days a week - when you visit us online at verizon.com/fiostvchannels.