In an otherwise excellent offering, I personally find Verizon to be absolutely clueless and off the mark with regard to FSC/FSC Plus
FSC is offered in basic and FSC Plus is available for $14.99/month in standard def only. Not only is the picture in standard def, it is one of the poorest quality, most highly compressed picture quality of any standard def channel in the entire lineup.
When will this be addressed Verizon?
DirectTV - FSC offered in HD
Dish Network FSC offered in HD, FSC Plus offered in HD for $14.99/month
Cablevision FSC HD part of basic, FSC Plus HD offered with $6.99/month sports package
At $14.99/month the combination of poor qualty standard def and high cost for such poor quality is frankly insulting to your customers given the other options out there. Otherwise, FIOS is a wonderful product but when will this be fixed? The most expensive and poorest picture quality channel in the lineup at the same time.
Please comment Verizon!!!
I agree with Lighting! I'm watched these channels most of the time and it would be great to add the HD version of these channels to the line up. Please consider it. I was actully looking to switch to Dishnetwork only because they have these two channels in HD.
Thanks for getting the ball rolling on this lighting.
There are already multiple threads on this board regarding FSC.
Yes, the HD channel is "in the queue", but it will be months before we see anything added. Yes, that's months (plural).
PSUMattDE, I am sure that you and I would agree on the subject but I would like an answer from Verizon themselves. I think paying customers are too accepting of this, and don't want an answer from a forum poster.
I would like to hear something specific from Verizon on this issue.
- I can accept a reasonable timeframe may be needed to add a channel to HD lineup to match the superior offering by the competitors, but if they want loyal customers to remain rather than switch to those competitors, please communicate WHEN
- I can't accept the technological issues with this particular channel which is far choppier and more pixellated than most if not all of the standard def channels in the lineup. Verizon is accepting a premium price of $14.99. In my personal opinion if you are going to charge this high a price and want to retain your customers you need to offer the channel in HD. But failing that, at a bare minimum it should be a high quality SD feed. There is no question the broadcast quality is there. Verizon simply isn't broadcasting it. I have friends in other cities in the US with Verizon FIOS, universally I am told the pixellated quality of this channel is extremely poor. It is not just me.
Verizon reps won't comment on this forum. Read the others threads on FSC for any info.
I have to admit, I have been pretty shocked at all the attention FSC HD (and other soccer channels) have gotten on this forum and on Twitter to @FiOSTV. I never would have thought soccer had such a following in the US. And for the most part, I'll have to agree with the comments usually provided by Twitter Joe - while there are a lot of passionate soccer fans requesting it here and on Twitter, FSC certainly isn't that highly-rated a channel. BET is currently #1 in the HD add list, and has much higher ratings, and I assume that all other sports channels would as well.
Soccer just isn't big in America, no matter how many people complain about it here. Verizon has good reason not to make it their top priority.
I agree that BET may get better ratings, but not having BET in HD will not cause many people to leave FIOS for another provider compared to many people I already know that have left FIOS for a provider that already carries FSC and/or GOL TV in HD. How many people do you see beggin for BET in HD on this forum and on twitter (esp compared to those wanting the sports channels they watch in HD)? Not many because BET in SD on a large LCD TV doesn't look too bad, but FSC or FSC + in SD look horrible. I think most people are upset that Verizon is not communicating with those of us that pay so much money each month about any kind of timeline for expanding its HD offerings. We were all told by Twitter Joe (@fiostv) back in the Fall that FSC was next to go to HD. Then a couple of weeks ago he came out with BET is next and FSC is after that. I think most of us would agree that if we knew a general timeline (doesn't have to be a specfic date, but rather 1st quarter, 2nd quarter, etc.) of when FSC will come in HD we would be more satisified. Instead it's been nearly 12 months since FSC has been available in HD (and the European season 2/3's over and CL coming to a close soon) and we still have no idea when we will be able to get it on FIOS.
Soccer may not have a very large audience here in the States but the same could be said for Golf. How many people do you really think watch Golf? Cablevision has Fox Soccer Channel and Plus in HD. I am having it installed this weekend. While the picture on Fios may be very good for some reason Verizon has the worst customer service with the clunkiest phone menu I have ever experienced. Verizon needs to give its cutomers a firm date when they plan to show Soccer in HD. Getting bumped for a channel like BET is laughable. They gotta be kidding.
Regarding the brilliant decision to jump BET over FSC on the HD priority list, I am reposting my comment from an EPL forum here in hopes that someone from Verizon reads it so they won't have to call me when I cancel my service to ask why...
"It makes you wonder how the FIOS employees who made this decision ever got promoted to their current positions without having a clue about what’s going on around them. How many customers do they think they would lose if Bernie Mac and Mo’Nique were not available in HD? Seeing they have no clue, I will tell them… ZERO. So I can switch back to Cablevision, stop paying an extra $15 a month for FSC+, and watch FSC and FSC+ in HD. Tough decision. Dopes."
Got FSC HD this morning. Looks great. Hoping Verizon adds this soon. I prefer FIOS over Cablevision but I need the HD feed for the Soccer.
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