An Accepted Solution is available for this post.
Latest upgrades
DanieH
Enthusiast - Level 2
‎10-29-2008 09:37 AM
Since we have gotten the new upgrades over a week ago, the 2 DVR's that we have doesnt seem to skip great anymore. I have my skip set for 30 sec and I would be able to hit that button numerous times and had no problem getting back to the show.  Now, when you push the button, sometimes it doesnt do anything...and very annoying. I wind up just using the typical FF button.  I hope this can be resolved.  Thanks!
11 Replies
An Accepted Solution is available for this post.
Re: Latest upgrades
retiredme
Specialist - Level 1
‎10-30-2008 05:03 AM
You might try this, DanieH. Enter the settings menu for the STB and delete or reset to default your time selection for skip ahead/back. Close all menus, and do a hard reboot of the STB. Once its back up, re-enter the settings menu and enter your preferences for skip ahead/back as before. Close the menus and give it a try. BTW, a hard reboot is always a good practise after a software update. Thank you.
0 Likes
An Accepted Solution is available for this post.
Re: Latest upgrades
DanieH
Enthusiast - Level 2
‎10-31-2008 06:23 AM
How do I do a hard reboot?  Just unplug the box?
0 Likes
An Accepted Solution is available for this post.
Re: Latest upgrades
Keyboards
Master - Level 3
‎10-31-2008 08:01 AM
Unplug the box is one method, or you can reset the box from your "My Verizon" account page.
0 Likes
An Accepted Solution is available for this post.
Re: Latest upgrades
TheSanchez
Contributor - Level 2
‎11-02-2008 08:02 AM
I took a look at my own boxes and sure enough this was happening to me as well.  If i pressed it to fast it would look like it was skipping but remain at the same point in the program with a small blip in the picture when i hit too fast.  If i slowed the rate at which i hit the skip button it worked fine(and by slowed i mean gave it at least .5seconds inbetween presses).  I called the FSC about this and this is apparently another IMG bug with no ETR. 
An Accepted Solution is available for this post.
Re: Latest upgrades
DanieH
Enthusiast - Level 2
‎11-07-2008 10:34 AM
Thanks for the info! Are you saying this cannot be fixed until Verizon fixes the problem?
0 Likes
An Accepted Solution is available for this post.
Re: Latest upgrades
TheSanchez
Contributor - Level 2
‎11-07-2008 11:13 AM
Yes sir.
0 Likes
An Accepted Solution is available for this post.
Re: Latest upgrades
nascar
Master - Level 1
‎11-07-2008 11:50 AM

Very annoying bug.  I hope they release 1.6.1 soon!  (Of course I hope the bug is fixed in 1.6.1)

0 Likes
An Accepted Solution is available for this post.
Re: Latest upgrades
BorderDog
Enthusiast - Level 2
‎11-07-2008 02:26 PM
@retiredme wrote:
You might try this, DanieH. Enter the settings menu for the STB and delete or reset to default your time selection for skip ahead/back. Close all menus, and do a hard reboot of the STB. Once its back up, re-enter the settings menu and enter your preferences for skip ahead/back as before. Close the menus and give it a try. BTW, a hard reboot is always a good practise after a software update. Thank you.

I didn't know you could change the amount of time it will skip ahead with that button.  How exactly do you do it???  I haven't seen that setting in the menu.

0 Likes
An Accepted Solution is available for this post.
Re: Latest upgrades
nascar
Master - Level 1
‎11-07-2008 03:34 PM

Menu>>Settings>>DVR>>Skip  Hit OK

Menu>>Settings>>DVR>>Replay  Hit OK

@BorderDog wrote:
@retiredme wrote:
You might try this, DanieH. Enter the settings menu for the STB and delete or reset to default your time selection for skip ahead/back. Close all menus, and do a hard reboot of the STB. Once its back up, re-enter the settings menu and enter your preferences for skip ahead/back as before. Close the menus and give it a try. BTW, a hard reboot is always a good practise after a software update. Thank you.

I didn't know you could change the amount of time it will skip ahead with that button.  How exactly do you do it???  I haven't seen that setting in the menu.

0 Likes