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Need Help FIOS TV
jersey
Newbie
‎07-20-2009 02:06 AM
Need help in resetting my TV. I accidently pushed some button and now I do not have a picture. It's all snow
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Re: Need Help FIOS TV
matcarl
Master - Level 1
‎07-20-2009 02:56 AM
Maybe you pressed the Input button, make sure the TV is on the input that the STB is on.
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Re: Need Help FIOS TV
BrianMcD
Specialist - Level 1
‎07-20-2009 08:42 AM

Do you know how the Verizon Set Top Box is connected to the TV ?

Have you tried to change the TV Channel to 3 or 4 ?

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Re: Need Help FIOS TV
VZ_Brian
Contributor - Level 2
‎07-20-2009 08:48 AM

Snowy picture is 1 of 3 issues:

1- Coax cable has been removed from either STB or TV (unlikely)

2- The "input" has been changed on your TV.  Try scrolling thru your input options on your TV until you see your picture come back.

3- Your TV channel has been changed and needs to be put back onto channel 3. (sometimes ch 4)

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