Netflix channel 838 and volume
Yezrod
Enthusiast - Level 1

When I tune to channel 838 to watch Netflix, I no longer have the ability to mute or use the volume keys on my FiOS remote. Any idea how to fix this?

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Re: Netflix channel 838 and volume
CRobGauth
Community Leader
Community Leader

Although I have the VMS1100, I control the volume of my TV vs the STB.

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Re: Netflix channel 838 and volume
CRobGauth
Community Leader
Community Leader

Do you control the volume of your STB or TV?

What model STB do you have?

Re: Netflix channel 838 and volume
Yezrod
Enthusiast - Level 1

Thanks for the reply!  We use the STB to control the volume.  Our model is a VMS1100.

Thanks for looking into this with us!

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Re: Netflix channel 838 and volume
CRobGauth
Community Leader
Community Leader

Although I have the VMS1100, I control the volume of my TV vs the STB.