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No Mute on one DVR, no Called ID on the other
pfdg31
Enthusiast - Level 3
‎11-12-2011 05:00 PM

I have two Cisco DVRs and 3 Cisco non-DVR STBs. About two weeks ago, the Mute button stopped working on one DVR (everything else is OK), and Caller ID stopped working on the other (it is enabled). Not sure the problems started at exactly the same time, but close. I've re-booted both with no luck.

Any ideas? 

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Re: No Mute on one DVR, no Called ID on the other
Frank_VZ
Contributor - Level 1
‎11-14-2011 12:51 PM

Hi pfdg3,

I have sent you a private message to get your account information so we can help troubleshoot the issues with your DVR's.

Thanks,

Frank_VZ

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