On Demand play gets cutoff and next episode starts prematurely

[Snopanther]

When it starts to countdown to the next episode, quickly press the “Ext” button on the remote. 

[ArloH]

Still happening for me - where current episode is cutoff when countdown to next episode starts. Any other solutions found for thus? Any preferences or settings we can change? 

[clem21]

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@ArloH wrote:

Still happening for me - where current episode is cutoff when countdown to next episode starts. Any other solutions found for thus? Any preferences or settings we can change? 

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I'll run it past support and see what they say.

[rachandu]

@ArloH 

can you please provide few examples of episodes where you are seeing this issue ?

[clem21]

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@clem21 wrote:

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@ArloH wrote:

Still happening for me - where current episode is cutoff when countdown to next episode starts. Any other solutions found for thus? Any preferences or settings we can change? 

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I'll run it past support and see what they say.

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Support is checking, it may take a bit because of the holidays.

[clem21]

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@ArloH wrote:

Still happening for me - where current episode is cutoff when countdown to next episode starts. Any other solutions found for thus? Any preferences or settings we can change? 

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Support says:

They are asking for specific series names / episode examples where this is still occurring.

Can you give me the specific info they are requesting?

Thanks!

[clem21]

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@clem21 wrote:

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@ArloH wrote:

Still happening for me - where current episode is cutoff when countdown to next episode starts. Any other solutions found for thus? Any preferences or settings we can change? 

---

Support says:

They are asking for specific series names / episode examples where this is still occurring.

Can you give me the specific info they are requesting?

Thanks!

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Come on folks, they can't fix it without your help.

Thanks.

[clem21]

The links you posted simply refer back to this thread, not helpful as most of the issues occurred before they supposedly instituted a fix.  Post a recent issue you had please.

[PWR220]

I'm not sure why the post I made ended up as links.  I was trying to answer your previous message asking for specific examples where an On Demand episode ended early and the next episode started.  If there is a fix by Verizon it isn't working for me.  Yesterday I was trying to watch some episodes of SWAT and the same issue happened when watching episode 1 of the current season.  A week or so ago I had the same issue watching some other CBS programs such as Survivor and NCIS, all current season episodes.