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Re: Outage in Northern VA ?
Cartoons1
Newbie
‎07-01-2012 03:47 PM
I live in Rosslyn everything was fine for us luckily until this afternoon when fios tv just stopped we were told it would be up by 5 but nothing. Are others experiencing this issue?
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Re: Outage in Northern VA ?
jss9669
Contributor - Level 1
‎07-01-2012 03:51 PM
7:00PM and still nothing in La Plata, MD. No TV, phone, or internet.
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Re: Outage in Northern VA ?
prisaz
Legend
‎07-01-2012 04:33 PM

Fuel Deliveries for electric power generators at the C.O.? My guess.

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Re: Outage in Northern VA ?
BSK2112
Enthusiast - Level 2
‎07-01-2012 05:08 PM

Sunday Night 7/1/12 no home or cell service. Was working yesterday. Today, all circuits are busy.. Cant call out on hone or VZW cell.

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Re: Outage in Northern VA ?
army164
Newbie
‎07-01-2012 06:32 PM
In Suffolk Va and my Dsl down since Friday evening. Verizon tells me power outage. Anyone else in SE VA being told same thing?
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Re: Support
abhi_col
Contributor - Level 3
‎07-01-2012 07:07 PM
@njvoj wrote:

The support from Verizon is not good at all. I have been trying to email, call, talk to a so call live agent for the last 6 hours.

If there is an issue in the area then Verizon needs to let us know in some type of message. I.E.. Email us and explain.

I have been with FIOS for 6 years and cell phone for over 10. After my contract is up and I leaving and finding another company who cares about their customer. This is not the first for me and many and I am saying many customer has said the same.

NOT HAPPY BUT WILL BE WHEN I LEAVE THEM.

Can't give verizon some time? If something like this happens, I wait atleast 24 hours before I start calling my ISP. The devastation from storms was VERY widespread.

There were close to 500,000 customers without power in VA last time I checked and some of the verizon central offices were losing power last night too.

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Fios TV Out in Oxon Hill Maryland
DevsMom1
Newbie
‎07-01-2012 08:11 PM

The storm knocked out everything at around 10pm eastern Friday night, Everything returned around 1pm eastern Saturday afternoon. At approximately 1pm eastern today my power flickers off and everything comes back on. I turn on my Fios TV and it says I'm not subscribed to any channels. I cant watch television now but everything else works, Any idea on when the issue will be fixed.

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Re: Fios TV Out in Oxon Hill Maryland
Hubrisnxs
Legend
‎07-01-2012 09:53 PM

for that not subscribed message you should try the quick fix at www.verizon.com/repair

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Re: Fios TV Out in Oxon Hill Maryland
dandk1
Newbie
‎07-02-2012 03:28 AM

Which quick fix? There appear to be several. We have same problem as Oxen Hill guy above.

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Re: Fios TV Out in Oxon Hill Maryland
Fios711
Newbie
‎07-02-2012 04:26 AM
@Hubrisnxs wrote:

for that not subscribed message you should try the quick fix at www.verizon.com/repair

I tried the auto fix on the website and the auto fix with the In Home Agent and both have failed. I'm from Oxon Hill as well. It still says "You are not subscribed to:" every channel.

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