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So I did the diagnostics and found the following
Inband 1
Uncorrected errors 2
Corrected errors 42427
SNR 27.9 Poor
Inband 2
Uncorrected errors 0
Corrected errors 8022
SNR 28.3 Poor
I tightened all connections, did a reboot of the dvr and did not get any substantial change to the SNR in either bands..
What's my next step?
thanks
sharkman
Check any splitters in your house then call tech support. As your signal is poor you might need a new ONT.