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Re-Boot STB
I have a standard Set Top Box (STB); last nite I lost the TV Listing Menu - "Information not Avaliable - Please wait" message for all channels.  Past experience suggests my STB needs reset.  How do I re-boot it without calling Verizon Support 
Re: Re-Boot STB
Master - Level 2

Most decisive way pull plug, wait, plug in.

Their is also a reboot option in the In-home agent.  Available in your menu. 

Also In-home agent on other boxes you have or you PC can send a fix signal which wil include a re-boot.