Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Receiver Won't Turn On
vinnyv07
Contributor - Level 1
‎04-16-2011 07:04 AM

My son's HD Receiver won't turn on after working fine for about 2 years. Tried unplugging and resetting it and still nothing. Is there anything else I should check before I go to the store to swap for a new receiver?

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Receiver Won't Turn On
spacedebris
Master - Level 2
‎04-16-2011 02:36 PM

does the clock show on the front? does it have a time or just dashes ( --:-- )? or nothing at all.

If nothing at all, make sure that the power cord is connected at both the wall socket and the STB. If it is, then nothing else to do. call for replacement.

If dashes or clock is there, try reseating the coax. (unscrew from back and reconnect) then reboot the STB (unplug for 20 seconds and then plug back in), if this fails. call for troubleshooting and possible replacement.

Reply