RedZone is not working!

[Kylegoltsch1]

No service in nj. They WILL be giving me $$ off my bill this month. Redzone is the only reason I get the ultra expensive plan. Too bad I just re signed a contract. I knew they would screw me!!

[jmstrings]

Same problem here, no chat, phone disconnects because there is no answer, and the set top box just says we can process that request right now. What a joke!

[riomethis]

Not working in Boston, this is suppose to be included in my package... I have people over and no Redzone.  I have called support multiple times and either get a busy signal or get hung up on.   At this rate renewal will not be likely.

[djohn113]

I agree.  Verizon = JOKE!

I run an IT operations and if I provided this technical service or lack thereof, between ordering Red Zone and it not activating, calling their toll free number only to be transferred to a busy signal, be on hold for 45 minutes on the phone, and to try the live chat only to start 40th in queue and it disconnect my when I am 18th, IT IS A JOKE!  Their CIO should be FIRED!  I would not buy stock in the monopolistic company, that treats their customers with total lack of quality service!  Maybe I need to go back to DirecTV! 

[tbull1]

Not working for me either in Vienna, VA and I have had for the last few years so not a new add to my sub.  I called tech support 5 times and bearinginconsistent sister prompts got a no ansresolute respoofficer auto office closed response and disconnects.  Tried the sales line and that dumped me too.  Total fail.  I like the service as long as I don't have to deal with this kind of **bleep**.  

[freebirdjanet]

Can't reach anyone at Verizon.  

[mcdannej]

Which is worse, that the channel isn't there or that there appears to be no way to reach anyone at Verizon?

Plus, half of the links I try at the website come back as "bad request."  I've never seen a commercial enterprise, let alone an internet and media provider, with this bad of a website.  I switched to FIOS because Cox was bad...at least they answered the phone.

THIS IS RIDICULOUS!!!

Get your act together Verizon.

[vitasfan1]

what did you do?  Hubby is freaking out!!!

[tamparays01]

I am having the same issue.  I have the ultimate package, but cannot view the Redzone channel.  It prompts me to call 1-888-553-1555, but I cannot reach anyone at that number.

[StewPudaso]

Down Here in California too. No reponse from support no on on live chat. 

Bull**bleep**.