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None in Philadelphia either. EPIC FAIL THEY WILL GET IT RESOLVED BY TUESDAY. NO CUSTOMER SERVICE **bleep**?
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@richa wrote:Waiting all year for NFL Red Zone and now nothing. What the #$%@ is going on? Can't get live chat, busy phone number, no support available.
I'M CALLING AND CALLING...ALWAYS A DISCONNECT, NO MATTER WHAT I VOICE PROMPT...I EVEN TRIED TO DO WEB ASSISTANT AND WEB CHAT WITH CUSTOMER SERVICE..... NOTHING IS AVAILABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEY SUCK!!! BUNCH OF C's!
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@richa wrote:
Waiting all year for NFL Red Zone and now nothing. What the #$%@ is going on? Can't get live chat, busy phone number, no support available.
I'M CALLING AND CALLING...ALWAYS A DISCONNECT, NO MATTER WHAT I VOICE PROMPT...I EVEN TRIED TO DO WEB ASSISTANT AND WEB CHAT WITH CUSTOMER SERVICE..... NOTHING IS AVAILABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! {please keep your posts courteous}
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Add me to the list of **bleep** off people. In Middlesex, NJ and RedZone isn't working here either. I don't know how you screw something like this up. Just called Verizon, on hold for 20 minutes, and disconnected. Gotta call back again...so aggravating!
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Verizon's public response is laughable.
https://twitter.com/VerizonSupport/status/244858120013230080
"WOW! NFL Redzone is in extremely high demand. Activations could take up to 90 minutes but requests are processing. Thanks for your patience."
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Yeah, there is no way to cancel today. It's not an accident either. They figure people will cool off by tomorrow.
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No Red Zone in South Jersey and no answer from Verizon. Thanks, Verizon.
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I do not believe the "redzone outage" as the twitter feeds are shoing a number of people being able to watch it - must just be verizon wool being pushed over your eyes
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Same here in NJ. No RedZone, busy signal at customer service and can't connect to chat online.