RedZone is not working!

[aaasingh]

Redzone just started working for me was down all day up until right now. up at 3:00pm or so.  (MOCO - DC suburbs)

[Schadenfreude2]

I GOT IT!!!!!!!!!!

STATEN ISLAND, NY

3:04PM EST

[mb0809]

I agree with everyone about "90 minutes from when?" Come on VZ, be transparent. Not only put the start time and proposed end time, but have a process on what people should do when the 90 minutes passes. Something that you can actually do -- not "call here, go in an endless loop, get hung up on." And commit to a signficant bill credit.

Stop with the generic stuff and put some real info out or risk losing a lot of customers.

[woliver]

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@Schadenfreude wrote:

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@woliver wrote:

Just started working for me

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Where are you in the USA?

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DC area - Northern VA

I placed my 'order' at 12:15 or so

[nectarologist]

Nice, same here (NY)

[AWDMK4]

Major {word filter avoidance} screw up for Verizon.

2 years on the Ultimate package and I've never had to "subscribe" to something I've already paid for.   When I try to access channel 835 is instructs me to call 888-553-1555.  Of course I tried 3 times and all I get is silence.  I even called the TV support number on their webpage (amazing "chat" is not available today) and was on hold for 90 minutes before I hung up.

Requests... Order Activations?!!!!     Hello Verizon are you listening and do you comprehend the 30+ pages of irate feedback???????????????????

[doropallo]

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@johnph wrote:

On your STB, press Menu, Customer Support, Sefl Diagnostic and see which package it thinks you have. Mine has the wrong package.

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Mine has the wrong package also, shows Extreme with EPIX HD, I have Ultimate, even shows on my bill.  What **bleep**!

[patrickpiteo]

Ok just started working queens ny..

[Hiflyer1]

Working for me now in metro NYC. 

[beck222]

Same thing happened to me!! I finally got through after 1 hr on hold. They said Red Zone was down and they were working on it. What a day to be down!