Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Second STB not showing up on Verizon web page
Merthiolate
Enthusiast - Level 3
I added a 2nd STB for my bedroom yet I don't see it on the Verizon internet web pages. I prefer to manage my favorite channels via the web interface (although even it's a rather lousy interface at best) rather than the using the remote. Why can't I even see my 2nd set top box on the web? Anyone else have this problem?
0 Likes
Re: Second STB not showing up on Verizon web page
Anthony_VZ
Master - Level 3

Sorry to hear about the box not being viewed online. I have sent you a private message to get some account information so we can fix this.

0 Likes
Re: Second STB not showing up on Verizon web page
xmnj2
Contributor - Level 1

I have had this problem since install over two years ago, support has never been able to fix it either.

0 Likes
Re: Second STB not showing up on Verizon web page
Skippy60
Newbie

I am also having the exact same problem.

0 Likes