Showtime Anytime login problem

[brack66]

I can't login to showtime anytime even though I have a Showtime subscription.  The service errors out with "To watch videos, you will need to subscribe to Showtime"

[ruffrhp19]

I logged a ticket requrest for this exact same problem {edited for privacy}.  Has anyone replied to this yet from Verizon?

[brack66]

no one has yet 😕

[brack66]

I did get ahold of tech support on twitter, they opened a ticket.

[brack66 · Accepted solution]

hey they fixed it.

[richfein]

I just started having this problem today.  I can't log in to HBO or Cinemax either.

Has anyone found a solution. Tehc support is completely unhelpful.

Thanks,

Rich

[Mafried]

What is the solution, it is not recgnizing my subscription to showtime anywhere or hbo go

[FineGrain]

Experiencing same problem currently with all premium channels.

System tells me "Invalide Affiliate"

Tech support claims they have NEVER heard of this and created ticket.

24/48 hrs for resolution.

Maybe they should check their forums?

[tns2]

REMEMBER TO LOGOFF THE FIOS webpage first. Also the new sigon process, that goes to Verizon Wireless, could be fouling up some logons.  My general advise for these servces follows:

A bunch of things lead to problems loging into HBO GO and many other Online Channel sites.

• You must get HBO (or whatever channel you are trying to use) from Verizon
• At least the first time you may first have to sign out of the Verizon site.  It gets confused easily.
• You must allow third party cookies
• You must be running Flash, Flash must be allowed to store info for third parties.
• You must not have your Browser options set to delete Information when exiting Browser.  Flash takes this as deleting information when exiting a site.

The general way it works is for you to go to HBO GO site.  Ask to look at something and it switches in a FRAME pointing to VERIZON and you signin. Verizon stores some information in flash and returns. That information must still be there so that HBO accepts you as authorized