I forgot about the message center as I still have that same problem as you, he said it is something in the software update they sent to the boxes and it is being looked at by there software team but I could care a less about that.
In order to get the proper service and someone you can understand you have to call during the day to get someone here in the US and as I said this guy knew what to do to fix my problem no run around and they even called me back today (Sunday) to make sure my problem is still ok,but that software problem is in the hands of the software team.
Thanks for all your help!!! I'll be waiting for the software fix. The TV Messages aren't usually vital anyway--they are mainly about changes in channels and sometimes about appointments.
Holly
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