TV times out

[MimiDee]

I keep getting the message "to continue watching tv, press the menu key.  If you do not press menu, your tv will turn off". Sure enough, when I don't press menu, the tv turns itself off.  This is SO annoying, anyone know why this happens??

[dslr595148]

#1 How often does this happen?

For example everytime you turn it on.

#2 How is your TV connected to the device provided by Verizon? This could mean the DVR/STB.

[beetlejuice2 · Accepted solution]

Most likely your sleep timer was enabled during the last firmware update. It happened to a lot of us.

Go into your dvr/stb menu

Go down to settings

Go down to Set-Top Box

Over to Sleep Timer

Choose Never

[MimiDee]

That was exactly the problem!  Thank you so much!

[Cee4]

2018 Update: 

SETTINGS

SYSTEM

MEDIA CLIENT SETTINGS

AUTO POWER OFF

NONE

OK

[LawrenceC]

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