Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We had just moved in today, and we were told by a professional who installed all the stuff necassary for internet, tv (etc) into our home that all we had to do was use our User ID and WEP passphrase (password). He even got the TV working the day before we moved in, so we know its good. When we finally arrived it was not working. We tried the internet and that connected successfully. is there anything my roommate and I need to know?
We're sorry that you've been having trouble with your Video services. Unfortunately there isn't enough information here to accurately answer your question. The most common causes of no picture is that the TV is on the incorrect input, or a wire has come disconnected or unplugged.
In case neither of these is the cause of your problem, I've sent you a Private Message to gather more information. Please respond when you have a chance.
We're glad to help to resolve your issue. Our support is standing by if and when you need assistance. You can also get help on Verizon.com/Support or on our mobile site m.Verizon.com.