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changing service online
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When I renegitiated my contract 3 months ago (very happily by the way) I got HBO and Cinamax free for 3 months. At the time I told the guy not to bother since I did not want to have to call back to cancell it, because while it is nice I can't afford it, but he said I could cancell online so I relented. Maybe I am missing it but I can't find a way to cancell online anywhere.
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Re: changing service online
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CALL THE BILLING DEPARTMENT WELL BEFORE THE THREE MONTHS IS UP. Sorry about the capps, but adding services is easier than removing them.
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Your right absolutely right with that adding it is very very easy but changing it or removing it ahh terrible giving you a hard time