does anyone actually work at verizon fios technical help line?
blahblahblah1232
Enthusiast - Level 1

need help activating my set top box and been on hold for 1 hour and 3 minutes. told me initially the wait time was 9-13 minutes... 

verizon is almost bad as comcast/cox/time warner's customer service. 

Re: does anyone actually work at verizon fios technical help line?
CRobGauth
Community Leader
Community Leader

I find twitter support to be helpful @verizonsupport