loud volume when changing channels
gene1802
Enthusiast - Level 3

Whenever I change channels, either by pressing 'last' or using the channel up/down button, the volume is extremely loud for an instant when the new channel comes on. I've had FIOS since last March and this just started happening. I haven't changed any of my settings. How can I fix this?

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Re: loud volume when changing channels
VZ_Erik
Enthusiast - Level 3

Here are a few things to verify that might resolve the issue,

 

Press Menu > Settings > Audio

 

Verify “Set-Top Box Volume” is at max.

Verify “Audio Format” is set to Stereo

Verify the “Dynamic Range” is set to Heavy

 

If your still having trouble, send me a Private Message with some info I can look up your account with and ill be more than happy to give you call if you’d like.

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