tried to order on-line - only allowed one bundle choice

[marc3565]

---

@gene1802 wrote:

 Is there somewhere on-line that you can see your agreement?  I'm sorry to say that I honestly don't know the details beyond the fact that it was a one year committment. I just signed up a year ago - I don't recall anything about a 2 year price guarantee, but I'm not sure. Is my original agreement available somewhere? Thanks.                                                          

---

You should be able to see your agreement details here

https://www22.verizon.com/foryourhome/MyAccount/Main/MyVerizon/MyVzServices.aspx

[prisaz]

---

@gene1802 wrote:

 Is there somewhere on-line that you can see your agreement?  I'm sorry to say that I honestly don't know the details beyond the fact that it was a one year committment. I just signed up a year ago - I don't recall anything about a 2 year price guarantee, but I'm not sure. Is my original agreement available somewhere? Thanks.                                                          

---

On your My Verizon account page it will show the commitment end date, but may also show more bundle information. It was advertized that way when I agreed to my bundle, but it may have changed. Eveyrtime I agreed to some new new bundle Verizon would send a welcome package in the mail that also explained the bundle. It may have had the two year information there in writting. I know mine did.

[ggma11261]

I was faced with the same problem when I upgraded to digital voice -made to leap to Ultimate to keep the channels I wanted -  what I ran into was it was advertised for 125 and I got charged 140   when I mentioned the 125  price to sales rep he stated no it was 139.99  - Not happy about that  at all I might just call and complain to billing about that