Cant access photos. Pop up says photos has stopped. Help please!!!
QueenDiva
Newbie

Can't access my photos.

Photos has stopped. What does this mean?

Please help!!!

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Re: Cant access photos. Pop up says photos has stopped. Help please!!!
vzw_customer_support
Customer Service Rep

@QueenDiva


I want to ensure your tablet device is working properly and that you’re able to successfully access your device photos.


Is this happening on your Ellipsis 8 tablet device? When did this problem begin? Had you recently downloaded any new applications or performed a software update on the device just before this started? Lastly, what exact steps do you take to access your device photos? Please let me know so that I can further assist.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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