Ellipsis 7 how do i make things go to sd card ?
bschud
Newbie

My ellipsis 7 tablet tells me everyday cannot  update apps , due to low memory

installed & formatted 32G sd card   same problems

any thoughts?

Labels (2)
0 Likes
Reply
38 Replies
vzw_customer_support
Customer Service Rep

gpan099,

I understand your concern, 8GB of memory is enough for the light user, but we want you to enjoy the tablet as much as possible. Currently, there are no news on any upcoming software releases. However, you can clear memory by going to Settings>Storage, clear Cached Data. In addition, going to Settings>Apps>select the app you want to move to Internal Storage, you will have the option to move the app to SD card to uninstall to make room for more apps. Hope this helps!

AdaS_VZW
Follow us on Twitter at @VZWSupport

gdschr62
Enthusiast - Level 2

this: " In addition, going to Settings>Apps>select the app you want to move to Internal Storage, you will have the option to move the app to SD card to uninstall to make room for more apps. Hope this helps! " is an out and out (removed) lie! What the (removed) do they teach you csr (removed)? Posting blatant falsehoods on a (removed) support forum is total (removed) ! I WILL cancel my service now, this is (removed).

Comment edited as required by the Terms of Service.

Message was edited by: Admin Moderator

Cebern
Enthusiast - Level 1

Horrible answer and not true we cannot move our apps to clear up memory .The latest update was BS!!!.

0 Likes
Reply
Bar10der09
Newbie

This is terrible advice. I would have never bought this and the extra memory that Tech Support told me to get that would fix my storage problems.

VZW is not committed to fixing this. It is very obvious !!!!~!

0 Likes
Reply
ahadzega
Enthusiast - Level 1

I tried your path to move the app to the SD card.  It didn't offer me the option. The options I'm given are
Force Stop, Uninstall Updates, Disable, Clear Data, (Move to Tablet Space is greyed out), Clear Cache, (Clear Defaults is greyed out), and Launch.  No option to move to the SD card.  Can you help me out on this?  My phone holds more than this device does.

arw002
Newbie

Worst experience I've had - ready to return the device.  I went into a Verizon store and was told by "the tablet expert" that the problem could be solved by adding an SD card.  So I get an SD card only to find I can't move Apps to free up space.  Like I said, I'll be returning the device on Sat. unless an update comes through by then.  Who do I talk to about a discount on my bill to cover the SD card?

0 Likes
Reply
gpan099
Enthusiast - Level 3

Thanks AdaS. Please let the powers-that-be know that users of this tablet are waiting anxiously for news on this issue and the ability to update basic system apps that came preloaded on the device.  Sometimes only the squeeky wheel gets the grease.

vzw_customer_support
Customer Service Rep

You're very welcome! Thank you for allowing us the opportunity to take this feedback. You can always find information towards product and service information via VZW News, http://bit.ly/n5snpq.

YosefT_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply
robhau
Enthusiast - Level 1

This update is seriously needed asap. Also what is up with the update server always down.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

robhau our top priority is ensuring that you are in a working device! Once an update is available, you will be notified or you can always check through the settings http://vz.to/JF5r2Z . Next when do you receive the message regarding updating the server? Does the message stop you from using certain functions on the device? Keep us posted!

AshleyS_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply
robhau
Enthusiast - Level 1

Everything continues to function just can never says you are up to date, just failed to connect to server.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Robhau, we want you to get all of the latest updates as soon as they are released! If you put it in Safe Mode http://vz.to/1ePHWi1 do you experience the same error?

SarahO_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply
Ann154
Community Leader
Community Leader

Not every device has their own space in the community forum. It is likely to based on the volume of discussion. The amount of volume I have personally seen here is no where near the level of the Galaxy S4 or the HTC One for example.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
gpan099
Enthusiast - Level 3

Ann154,

Thanks for your opinion on how VZW operates.

My opinion is a VZW branded device should have it's own space on a VZW sponsored community support forum, as soon as its launched.

Its all part of marketing a new item, if you care about your customer's issues.

Ann154
Community Leader
Community Leader

gpan099 wrote:

Ann154,

Thanks for your opinion on how VZW operates.

My opinion is a VZW branded device should have it's own space on a VZW sponsored community support forum, as soon as its launched.

Its all part of marketing a new item, if you care about your customer's issues.

I'm just another customer like yourself. From what I have observed in this forum. Specific device space are created once there is a certain level of volume in the number of post about the device. Sometimes that happens immediately upon announcement. For example the iPhone space was created shortly after the announcement that Verizon Wireless was going to carry the device. There was already prior discussion in the forum on the rumors or request for having that device on the Verizon Wireless network. Some devices take months to get created. The Note 2 is an excellent example. It was available for purchase for almost a year before there was enough traffic generated by the community members and the space was created by the Community Managers. Some devices never got their own space. The LG Lucid could be a possible example. It generated some traffic, but I have no idea if it was enough traffic to justify creation of a device specific space.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

gpan099
Enthusiast - Level 3

Thanks again.

The lack of accurate information from VZW about this issue on this device is amazing.

Ann154
Community Leader
Community Leader

gpan099 wrote:

Thanks again.

The lack of accurate information from VZW about this issue on this device is amazing.

The lack of information about the Ellipsis tablet has been there since it was first released. This link give an example of how little was known and what we have come to expect from bloatware filled device with lackluster specs. http://www.androidpolice.com/2013/11/07/verizon-ellipsis-now-on-sale-for-150-250-off-contract-underw...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Ann154
Community Leader
Community Leader

The Android OS since version 4.0 and higher doesn't allow applications to be written to the SD card for a number of reasons including security issues.

The Ellipsis tablet was a poorly engineered piece of technology in this regard and other aspects.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.