Ellipsis 8 HD device
LEESHA50
Newbie

Looks like my Ellipsis device is bug. Turning pages itself really fast, making loud noises, flashing light and turning on and off itself. Any suggestions and help is greatly appreciated.

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vzw_customer_support
Customer Service Rep
LEESHA50
Thank you for reaching out to us. We certainly want to make sure that we get to the root cause of your device troubles here. What steps have you taken thus far? Have you tried to reset the tablet?

NicoleT_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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dexman
Community Leader
Community Leader

The tablet could have a rogue app that is causing the odd behavior. I would try a factory default without reloading the existing apps. After the reset is complete, manually download apps that you use and know to be good. Mayne add an anti virus program such as Avast to help keep trouble at bay.

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LEESHA50
Newbie

Thanka! 

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dexman
Community Leader
Community Leader

Please let us know what happens ☺

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