Can't connect to some WiFi networks with my ellipse 8 my droid maxx 2 has no problem connecting to the same WiFi any ideas or solutions?

Do you know if the WiFi signal is being broadcast on the 2.4 GHz or the 5 GHz channels?

You can use an application to view the type of wifi signal that is in range of your device. https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer

I have the same problem with wifi connectivity with my Ellipsis 8. How can you tell whether you are in 2.4 or 5?

I can connect to other networks without issue brother has ellipse 10 no problem connecting to same wifi

We want you up and running on any availalbe wif networks. What happens when you try to connect ot the network?MatthewT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Hi eric,yes, you have the situation correctly. The problem is that I’m unable to connect to wifi so I’m unable to download an update. Thanks for looking into this for me.\abby

Hi, parismom. Thanks for checking in on our community forum. Since this is a pretty old thread, I just want to make sure we're dealing with the exact same situation. Your Ellipsis 8 tablet will not connect to some WiFi networks, but your Ellipsis 6 as well as other devices will connect to those networks without issue? Is your tablet fully up to date on software? EricW_VZW

i'm running 2.4 and 5.0. really need an answer to this 4 year old question. thanks!

omg. this is the same problem i'm having with either 2.4 or 5.0. i don't think it's a comcast problem. nor, do i have this problem with my other ereaders, one being an ellipse 6.

I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?

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Have you connected the devcice to a charger and power up to 50% or greater and downloaded the update via your mobile data instead? TaylorH_VZW

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